$64,128,017

General Services Administration·Federal Acquisition Service

otherexpiredONGOING · MOD OF 2020 CONTRACT

WORK BEGAN2020-09-30·LATEST ACTION2026-03-02·SOURCEUSASPENDING·SOURCE IDCONT_AWD_47QFDA20F0099_4732_GS35F0623R_4730

Award description

OPP CONTACT CENTER CONTRACT SUPPORT RECOMPETE

Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.

The Buildout's read

What the model surfaced from this award

Confidence: medium

In plain English

GSA contract for federal contact center operations and customer support services through a competitive recompete process.

Sub-sectors

federal-operationscontact-center-servicesgsa-contract

Why this matters

Large-scale federal contact center contracts support government service delivery and citizen engagement across multiple agencies.

Supply-chain signal

Indicates demand for call center infrastructure, workforce, and technology platforms supporting federal customer service operations.

Generated by award_classification v2.0.0 via claude-haiku-4-5-20251001 on 2026-05-15. Cost: $0.001956.

Period of performance

Start

2020-09-30

End

2026-03-28

Status

expired51 days ago

Recipient

Other awards from this recipient

Sources

USAspending.gov — all awards for this UEI →
SAM.gov entity registration →
Award record ingested from usaspending. Source identifier CONT_AWD_47QFDA20F0099_4732_GS35F0623R_4730.

The Buildout does not edit federal records. Any inaccuracy reflects the upstream source; it will update here when corrected there.