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$166,952,213

Department of Homeland Security·U.S. Citizenship and Immigration Services

to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.

justiceexpiring · 30d· period of performance ends in 30 daysONGOING · MOD OF 2021 CONTRACT
WORK BEGAN2021-08-13·LATEST ACTION2026-03-17·SOURCEUSASPENDING·SOURCE IDCONT_AWD_70SBUR21F00000089_7003_GS35F393CA_4732
Award description

CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.

Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.

The Buildout's read

What the model surfaced from this award

Confidence: high
In plain English

Tier 1 customer support for USCIS contact center helping the public with immigration services and benefits inquiries.

Sub-sectors
immigration-enforcementcontact-center-operationsuscis-support
Why this matters

The latest obligation on a 2021 contract ensuring continuity of public-facing immigration services during a period of high demand and policy scrutiny.

Generated by award_classification v2.1.0 via claude-haiku-4-5-20251001 on 2026-05-23. Cost: $0.002725.

Period of performance
Start
2021-08-13
End
2026-08-12
Status
expiring · 30din 30 days
Sources

The Buildout does not edit federal records. Any inaccuracy reflects the upstream source; it will update here when corrected there.

$167.0M Department of Homeland Security — The Buildout — The Buildout